Frequently Asked Questions


For best results, please refrigerate your Macarooz products upon arrival for at least 15-20 minutes, then allow them to reach room temperature before enjoying! Your Macarooz goods are at their best during the first 7 days of delivery, or they can be frozen for up to 4 weeks in their original packaging. Make sure you store your Macarooz goods in the refrigerator if you do not finish them in one sitting.

The ice packs may no longer be cold upon arrival, and this is okay! The ice packs help our products stay cold during transit and may be thawed by the time your Macarooz arrives. Just be sure to follow the Care Instructions card once they arrive!

Although we have no control over how shipping couriers handle the shipping process, for damage claims, please submit photographs of the external shipping box as well as the damaged product along with your order number. We want your experience with Macarooz to be the best; therefore, we will make every effort to make sure it’s a good one. 

Our shipping days are Mon-Wed every week. If you place your order after 10AM CT on Wednesdays, your order will ship out on the next shipping day: Monday.

We currently use FedEX 2-3 Day Express shipping method.

Shipments can only be delivered to a street address within the United States. FedEx will not to deliver to P.O. Boxes.

Our shipping box and packaging are recyclable! The shipping box is made out of cardboard and our packaging is made out of PET materials and are BPA free. 

About Macarons & Mac Pops

We created the world's first Mac Pops! They're made with our macarons - delicious and 100% Certified Gluten Free.

Our facility is routinely tested and audited to maintain our Gluten Free certifications. All the ingredients we use to make our products are also Gluten Free.

Prime ingredients for our macaron shells are: almond flour, egg whites, sugar, and confectioner’s sugar. 

Our prime ingredients for macaron fillings (based on the specific flavor) are: chocolate, confectionary's sugar, extracts, dairy (heavy cream/butter), jam, and nuts. 

*Dairy & Nuts are part of every recipe. We recommend those with dairy and tree nut allergies refrain from eating our products.

Prime ingredients for our Mac Pops are: almond flour, egg whites, sugar, confectioner’s sugar, chocolate melts, cocoa powder, extracts, and dairy (heavy cream/butter). 

*Dairy & Nuts are part of every recipe. We recommend those with dairy and tree nut allergies refrain from eating our products.


Our SQF certified production facility is based in Cypress, TX 77433

Our products are made in our Level 2 SQF (Comprehensive Food Safety and Quality Management System) certified facility, which consistently pass the strictest audit requirements. You can read more about it here.

We currently offer our products via our online store & wholesale. If you are located near zip code 77433, we offer pick-ups from our facility as well!

Thank you for your interest in Macarooz wholesale! We’d love to partner up and provide you and your customers with delicious macarons & Mac Pops! For more information, please click here.